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REFUND & CANCELLATION POLICY

Aararu Holdings Private Limited

(Hereinafter referred to as “AHPL / The Company / Aararu Holdings”)

1. PREAMBLE & SUPERIOR AUTHORITY

1.1. This Refund & Cancellation Policy (“Policy”) forms an integral and inseparable component of the broader contractual, constitutional, and operational framework of Aararu Holdings Pvt Ltd.

1.2. All Users, Clients, Visitors, and Counterparties engaging in any form of communication, enquiry, transaction, collaboration, or service request with Aararu Holdings are automatically, irrevocably, and unconditionally bound by:

  • The Aararu Corporate Constitution,
  • All Schedules, Annexures, Protocols, Frameworks, and Amendments,
  • Including but not limited to:
    • Annexure L — Digital Data & Record Management Policy,
    • Annexure M — Cyber Incident Response & Escalation Framework,
    • Schedule A9 — Engagement & Association Protocol,
    • All NDA, Non-Circumvention, and Anti-Bypass obligations.

1.3. No User may dispute, reject, or negotiate the binding nature of this Policy.

2. ZERO REFUND POLICY

2.1. Aararu Holdings enforces a strict, absolute, unconditional Zero Refund Policy for all services, consultations, engagements, transactions, frameworks, digital assets, intellectual works, and advisory outputs.

2.2. Under no circumstance—including but not limited to dissatisfaction, change of mind, disagreement, partial usage, misunderstanding, delay, third-party intervention, failure to implement, or any subjective or objective conditions—shall any refund be issued.

2.3. The User hereby:

  • Waives all rights to claim a refund;
  • Waives all rights to request reconsideration;
  • Waives all rights to initiate chargeback or reversal;
  • Waives all rights to dispute or contest payments.

2.4. Any attempt to initiate a refund outside this Policy shall constitute a material breach and trigger constitutional enforcement, forfeiture, and legal escalation.

3. ESCROW MANDATE & PAYMENT IRREVOCABILITY

3.1. Aararu Holdings operates exclusively via a designated Escrow Account Protocol, governed by the Aararu Corporate Constitution.

3.2. All Users must deposit 100% of the agreed fee in advance into the authorised escrow account prior to commencement of any service.

3.3. Once deposited, the User forfeits the ability to withdraw, cancel, or obstruct the amount under any condition.

3.4. Upon completion of service delivery, advisory output, document handover, consultation, or intellectual work, the escrow amount is automatically released to Aararu Holdings.

3.5. If the User defaults in any manner—before, during, or after service delivery—the entire escrow amount is deemed forfeited in favour of the Company.

4. CANCELLATION POLICY — HIGHLY RESTRICTED

4.1. Cancellation of any engagement, service, agreement, or collaboration is permitted only upon completion of the specified term duration, as defined solely by Aararu Holdings.

4.2. Cancellation prior to term completion is strictly prohibited and shall be categorised as User Default, triggering:

  • Forfeiture of escrow amount,
  • Termination of all rights,
  • Activation of constitutional remedies,
  • Enforcement of penalties where applicable.

4.3. The User agrees that cancellation is a privilege granted exclusively at the Company’s discretion and not a right.

4.4. Aararu Holdings reserves absolute authority to approve, deny, postpone, or condition cancellation requests.

5. USER DEFAULT & CONSEQUENCES

5.1. The following shall constitute User Default, whether intentional or unintentional:

  • Attempting to cancel prematurely,
  • Attempting refund through any mechanism,
  • Raising chargeback, dispute, or reversal requests,
  • Failure to cooperate with service delivery,
  • Failure to provide required inputs or approvals,
  • Violating NDA, Non-Circumvention, or Anti-Bypass clauses,
  • Violating any Term, Policy, Schedule, or Annexure.

5.2. In the event of Default:

  • User forfeits all payments;
  • Company retains 100% of the escrow amount;
  • All licenses, access, or usage rights are immediately revoked;
  • Aararu Holdings may initiate legal or constitutional action if necessary.

6. NO PARTIAL REFUNDS, NO PRORATED ADJUSTMENTS

6.1. Aararu Holdings does not offer:

  • Partial refunds,
  • Prorated refunds,
  • Credits,
  • Adjustments,
  • Setoffs,
  • Compensation,
  • Exchange of value,
  • Negotiated settlements.

6.2. All payments are final, unconditional, and non-reversible.

7. DISPUTE RESOLUTION & WAIVER OF RIGHTS

7.1. All disputes related to payment, cancellation, or refunds shall be governed exclusively by the internal dispute framework defined in the Aararu Corporate Constitution.

7.2. The User waives the following rights:

  • Right to approach external arbitration bodies,
  • Right to approach courts without Company approval,
  • Right to challenge constitutional governance,
  • Right to claim damages or restitution.

7.3. No external authority shall have jurisdiction unless explicitly permitted in writing by Aararu Holdings.

8. COMPANY’S RIGHT TO CANCEL

8.1. Aararu Holdings reserves the unconditional right to:

  • Cancel engagements at any time,
  • Suspend services,
  • Terminate agreements,
  • Withhold delivery,
  • Cease communication,

with or without reason, without notice, and without liability.

8.2. In such cases, the Company may choose—at its sole discretion—to refund, compensate, or credit any amount.

The User acknowledges this is not an entitlement.

9. AMENDMENTS TO THIS POLICY

9.1. Aararu Holdings may amend, revise, expand, or replace this Policy at any time without prior notice.

9.2. Continued engagement constitutes unconditional acceptance of all revisions.

10. ACCEPTANCE

By submitting any enquiry, initiating communication, depositing escrow amount, or accessing the Company’s platform,

the User hereby confirms that they:

  • Fully understand and accept the Zero Refund Policy,
  • Accept cancellation restrictions without objection,
  • Consent to escrow-only transactions,
  • Accept forfeiture rules entirely,
  • Accept the supremacist authority of the Aararu Corporate Constitution,
  • Waive all external rights and remedies,
  • Are bound legally, contractually, and constitutionally to this Policy.